Shipping & Returns

Return Right
You have the right to return your purchase according to your consumer rights. The product must be returned in substantially the same condition and quantity as when you received it.

Under your consumer rights, you have the right to return the product, i.e. you can refuse the delivery or return the purchase, provided that the return shipment is dispatched to us within 14 days after you have received it, in its original packaging and in substantially same condition as received. To return a product, you will need to send the item back to us within 14 days. Before returning please contact us. You can do so by writing us an e-mail to admin@rightkarts.co.nz
The product must be sent back securely in protective packaging.
When you exercise this right, you might have to pay for freight to send the shipment back to us.

Returned goods should be sent to:

Right Karts 
Unit B 49 Springs 
East Tamiki 2013
Auckand

*Before sending any returns items to us make sure you will obtain a proof of posting certificate from your local post office*
Pack returning goods well to avoid damage. Add a minimum 10cm of padding for items that are not in their original shipment packaging, designed by the item manufacturer for shipping. Right Karts is not liable for damages caused by bad or careless packaging.
No returns are accepted that are directed to be picked up by the seller from a pick up location.
Note that an order that has been refused and returned to the sender is not considered legally to be returned. In accordance to NZ law the seller must always be informed about the return in order for the refusal to be considered a return/cancellation of the order.

Fast Delivery 

We normally pack and send all orders we receive the same day before 12pm in order for you to have the parts as fast as possible.

High Level Service 

No matter if you order today, tomorrow, or next month, we always keep our level of service high and consistent. 

Fast Delivery

We normally pack and send all orders we receive the same day before 12pm in order for you to have the parts as fast as possible.